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Newsletter - 12 October 1998 Publishers of the "World's Largest Ostrich Newsletter" This newsletter goes out to 14,859 people in 141 countries In this packed issue 1) Message from Steve Warrington 2) How to develop a product your customer wants to purchase 3) Feeding For Performance - Part 1 4) Developing a meat market 5) See you at OstrichFest 98 6) Enter our FREE Competition - win a beautiful decorated egg 7) In future issues 8) Unsubscribing ===================================================== A message from Steve Warrington As autumn is now well and truly upon us, the Christmas buying season is fast approaching. Orders for some of our products - especially large quantities of feathers and boas cannot be completed this year - it seems that these are very fashionable items at the moment and our new feather and boa pages on the Internet have produced an amazing amount of orders. On reflection we should have put these up some time ago but hindsight is always 20-20!! So if you need feathers or boas - order them now - generally we are on a 3 - 4 week delivery for non stock items. The annual OstrichFest 98 is being held later this month and again we will be attending. I have included more information in this newsletter - and we will be on stand 306 and 308 displaying a huge plethora of Ostrich goodies - see you there. In November / December I will be in Australia, which by an absolutely amazing coincidence is when the England cricket team will be there to win the Ashes!! I will write to our all our subscribers down under separately with exact dates and a schedule - and I'll look forward to meeting you - I'll even let you buy me a tinny or two! ===================================================== How to develop a product your customer wants to purchase. You already have an idea of the type of product you wish to provide to customers when you structure and name your company. If you have examined your interests, budget, the economy, company goals, etc., then you have begun to narrow the product choice. Assuming you have chosen a product to sell, product development is the next step you take. In all phases of development the customer must be considered. If, for instance, you design a drinking straw for children that is too long for their arms, the product will not do well in the marketplace. The new product begins with a strategy. Once the product is chosen, it needs to compared to company objectives, then tested conceptually by the target market. Mock-ups of products, sketches and promotional material are needed at this stage. A focus group made up of your target market would give the company knowledge of what the consumer would buy. An example: Frito-Lay spent a year interviewing 10,000 consumers about the concept of a multigrain snack chip. The company experimented with 50 different shapes before settling on a thin, rectangular chip with ridges and a slightly salty, nutty flavour. The next step is the last one before monetary outlay for the product - business analysis. Here we need an estimate of the costs, review the strategy and do a legal examination. Costs could include R&D, production and marketing. The company can estimate how many units must be sold before reaching the break-even point. The strategy could call for a certain number of units sold in a certain length of time to recuperate product costs. An examination of all the factors involved at this stage could reveal success or failure. Also as important in the strategy, is the relationship of the new product among existing products. It needs to fit synergistically so as not to hinder sales of other products. Legal concerns can be those of patents, trademarks, etc. Development is the next step. This is the area that is mostly unused among companies, and ranchers are no exception. A prototype will be made at this stage and tested to meet the standards that were set for the product. The company uses in-home placement of the product to gain feedback from consumers who use the new product as well as a competing product. The product is now ready to test in the marketplace. The product will be for sale on a limited basis in a defined area to determine whether consumers will actually buy the product. Different ways of marketing the product will be tried at this stage. About one-third of the products test marketed do well enough to go to the next phase. Shopping mall sampling with questioning is a useful technique. Commercializing is the next step, which includes positioning and launching of the new product. Positioning is the image that goes with the product which places it in a specific position in the mind of the consumer. A fur coat, for example, is associated with "high class" where toothpaste is associated with a common, everyday necessity. Rollouts can be nationwide or regional. Budgetary considerations make the decision as to which one to use. Sales and Marketing Consultancy programs are available from Ostriches On Line in conjunction with the contributors of our Sales articles. The above was written by Deborah Torbert. If you would like further information about how we can help you with all your sales and marketing requirements, please review our Internet site at http://www.ostrichesonline.com/consultancy/consultancyindex.html ===================================================== Feeding For Performance - Part 1 The Feed Itself! I have been asked hundreds of times how a rancher can tell the difference between a good quality feed that is designed for performance and a not-so-good quality feed with no performance factors in mind other than to keep the birds alive (hopefully). The answer is never simple as there are as many ways to design feed formulas as there are people that design them. The common variables that differ in formulas are ingredient selection (source), ingredient amounts (levels), the ingredient ratios (one ingredient to another), and the ingredient quality with the word "quality" meaning the ingredient inherently has the maximum amount of nutrients contained therein with the least amount of adulteration. Once the feed formula itself has been put together with Source, Levels, Ratios, and Quality in mind, then the next trick is to get that formula mixed together as it was intended (manufacturing quality). The last steps in "feeding for performance" is correct "feeding management" along with a high level of "farm management". The result of all this effort is a "performance feeding program" that is well thought out and always will be the most cost effective for any operation. Instead of just writing about "Feeding for Performance", I have designed a series of QUIZ questions that you can answer for yourself and then RATE yourself as to your knowledge about performance feeding in your operation. The questions are an accumulation of my experience with feeding birds and relate to key areas of Blue Mountain's ongoing research with feed performance results and feeding practices. Your final RATING at the end of the series should give you a good idea of the "Performance Potential" of your bird operation and a clue to areas that need improvement. ========================================================== Feeding For Performance - Part 1 THE FEED ITSELF! To each of the following questions, answer YES, NO, or DON'T KNOW. Most questions are in reference to the feed tag (label) statements. If there is no complete ingredient listing on your feed tag, answer "Don't Know". 1. Does your feed tag list collective term ingredients such as Grain Products or Processed Grain By-Products? Yes___No___Don't Know___ 2. Does your feed tag list collective term ingredients such as Plant Protein Products or Forage Products? Yes___No___Don't Know___ 3. Does your feed tag list collective term ingredients such as Roughage Products? Yes___No___Don't Know___ 4. Does your feed tag list collective term ingredients such as Animal Protein Products? Yes___No___Don't Know___ 5. Does your feed formula contain the ingredient Meat and/or Bone Meal? Yes___No___Don't Know___ 6. Does your feed formula contain the ingredient Fish Meal? Yes___No___Don't Know___ 7. Is "added" Magnesium ABSENT from your feed formula? Yes___No___Don't Know___ 8. Is "added" Potassium ABSENT from your feed formula? Yes___No___Don't Know___ 9. Is "added" Copper ABSENT from your feed formula? Yes___No___Don't Know___ 10. Does your feed formula contain the ingredient Oyster Shell? Yes___No___Don't Know___ 11. Does your feed formula contain the ingredient Fossil Shell Flour? Yes___No___Don't Know___ 12. Does your feed formula contain the ingredients Grass Meal or Beet Pulp? Yes___No___Don't Know___ 13. Does your feed formula contain the ingredients Rice Hulls or Soy Hulls? Yes___No___Don't Know___ 14. Does your feed formula contain "added" Active ingredients of Rumensin, Monensin, or Lasalacid? Yes___No___Don't Know___ 15. Is there more than one ingredient listed with the word "oxide" in its name? Yes___No___Don't Know___ 16. Is there more than two ingredients listed with the word "chloride" in its name? Yes___No___Don't Know___ 17. Is added "Manganese" ABSENT from your feed formula? Yes___No___Don't Know___ 18. Is added "Selenium" (Sodium Selenite) ABSENT from your feed formula? Yes___No___Don't Know___ 19. Is added "Choline Chloride" ABSENT from your feed formula? Yes___No___Don't Know___ 20. Is the added Vitamin A content of your finished feed "less than/greater than" a range of 8,000-20,000 iu's/lb (or 17,600-44,000 iu's/kg)? Yes___No___Don't Know___ 21. Is the added Vitamin D content of your finished feed "less than/greater than" a range of 2,000-6,000 iu's/lb (or 4,400- 13,200 iu's/kg)? Yes___No___Don't Know___ 22. Is the added Vitamin E content of your finished feed "less than/greater than" a range of 100-300 iu's/lb (or 220-660 iu's/kg)? Yes___No___Don't Know___ 23. Is the added Selenium content of your finished feed "less than/greater than" a range of 0.1-0.3 ppm or mg/kg? Yes___No___Don't Know___ 24. Is added Vitamin B6 and Vitamin B12 ABSENT from your feed formula? Yes___No___Don't Know___ 25. Is added Thiamine and Niacin ABSENT from your feed formula? Yes___No___Don't Know___ 26. Is added Biotin and Riboflavin ABSENT from your feed formula? Yes___No___Don't Know___ 27. Is the average Calcium content in your finished feed "less than/greater than" a range of 1.5% - 2.0%? Yes___No___Don't Know___ 28. Is the average Total Phosphorus in your finished feed "less than/greater than" a range of 0.85% - 1.0%? Yes___No___Don't Know___ 29. Calculate the Calcium to Phosphorus Ratio (divide average calcium percent in finished feed by the Total Phosphorus percent in the finished feed). Is the Cal/Phos ratio "less than/greater than" a range of 1.5 to 1 - 2.0 to 1? Yes___No___Don't Know___ 30. Is the added Salt content in your finished feed formula "less than/greater than" a range of 0.35% - 0.65%? Yes___No___Don't Know___ There you have it! Already 30 questions and we have only lightly covered the BASICS of good performance feed ingredients and certainly NOT all of them. It would take at least another 100 questions to do a thorough job of finding the true feed performance value, but this should be enough to help identify if your feed formula is on track or not. SCORING: Each question has a value of 5 points for "NO" answers only. "YES" answers and "Don't Know" answers count 0 points. YOUR NUTRITIONAL RATING: 150 = EXCELLENT POTENTIAL PERFORMANCE VALUE 130-145 = GOOD POTENTIAL PERFORMANCE VALUE 110-125 = FAIR POTENTIAL PERFORMANCE VALUE 90-105 = NOT-SO-GOOD POTENTIAL PERFORMANCE VALUE Below 90 = NO POTENTIAL PERFORMANCE VALUE The number of questions you answered with "Don't Know" is a tell-tale clue as to how well you know your feed and whether it is capable of meeting your performance expectations or not. The more questions you "Don't Know" about your feed, the more likely it is not a performance feed. YOUR "DON'T KNOW" RATING: Number of questions answered with "Don't Know": 0 = You definitely know your feed very well. 1 - 2 = Understandable, but you should try to find answers soon! 3 - 5 = Start searching for answers immediately and verify accuracy! 6 - 10 = Knowledge about your feed is seriously lacking! Over 10 = Your performance feeding program is NOT in your knowledgeable control and may not even exist! Keep this Bulletin and your scoring as we will be using it again for FINAL scoring! ‘Til Next Time -------- Daryl Holle is a Ratite nutrition consultant for Blue Mountain Feeds, Inc. and you can contact him by email at ostfeed@rmi.net Daryl has written an excellent Ratite Feed Book which is available for purchase from our internet site at http://www.ostrichesonline.com/reference/ratitefeedbook.html and you may purchase Blue Mountain and GoldRush feeds from our Internet site at http://www.ostrichesonline.com/feed/feedindex.html ================================ Developing a Market The Ostrich Industry is in a difficult situation right now. Farmers feel that they have to keep their birds as cheaply as possible until the market is developed. No market can be developed until you have a product that is marketable. There is this belief that so long as it is Ostrich the product must be right. Nothing could be further from the truth. No industry sells a product successfully unless they know their product, research their product and work on manufacturing techniques to ensure the product is right before they try to market that product. If the product is not right the company does not succeed. Ostrich Meat is proving to be NO different. In the case of Ostrich Meat production - the manufacturing techniques are the feed and feed management as well as the processing by the abattoir and meat processor. No matter how well the birds are processed the processor cannot make a bad product into a good product. No one can blame the processor for downgrading birds when they are presented with an inferior product no matter how much that bird has cost to produce. To date the market has been presented with inferior quality and variable quality meat. Too many consumers having tried it once, been disappointed after all the hype are going to have to take three times the effort to get them to buy it a second and repeat times. We are all used to eating Beef - now and again we get a particularly bad piece. We are not put off, because we know that this was just one bad piece and the next time it will probably be OK. While developing the Ostrich Meat market we cannot afford ANY poor tasting meat because the chances are that the consumer eating that piece of meat will be eating it for the first time. We have potentially the BEST red meat possible. It is tender, good tasting, low in fat and RED. It can be eaten by people banned from other red meats. To develop the market it HAS to be perfect EVERY the time. So what makes good quality meat. The faster meat muscles grow, the more tender and tasty it will be. That is the goal for quality meat production. Slow growing muscles usually indicate a poor nutritional program and will result in tougher meat with odd tastes. To grow muscles fast with a consistent taste, the nutritional program MUST be geared to that endeavour. High levels of trace minerals and vitamins help utilise the protein, fibre and energy in the ration to do just that. Historically this industry has been geared to skin and feather production, slow growth rates to produce a 95-100 kg slaughter bird at 14mths. Survivability was poor. Any feed company now managing to come up with a formulation that keeps the birds alive is considered successful. Growth rates generally are still too slow for meat quality. The Ostrich is unique - it can survive in environments where no other species will survive. It simply goes into survival mode at the cost of muscle development. Meat production is not about survival it is about fast growth - the target should be 95 kgs at 7 mths and 120+kgs at 10 and 130+ at 12mths. This is achieved by using a well balanced feed formula made with ingredients from good sources that does NOT push chicks to grow - rather it allows them to grow at their true genetic potential. Keeping out competition to protect a home market is NOT the answer to developing a market. The answer is to produce a Quality product that the consumers will want to keep buying. Good Nutrition is the Path to Profitability Fiona Benson lives in Cape Town and is a Ratite nutrition consultant for Blue Mountain Feeds, Inc. You can contact her by email at fiona@blue-mountain.net Please note the new email address. ========================================================== See you at OstrichFest 1998 Ostriches On Line will be at Tulsa in booth 306 and 308. Dates for the convention are 29 October 1998 - 1 November 1998 We have added full details and a booking form on our Internet site at http://www.ostrichesonline.com/aoa/98ostrichfestindex.html Please mark your calender now and we look forward to seeing you in Tulsa! ========================================== Free Egg competition Enter our Competition - a chance to win a superb decorated egg ...... AND IT'S FREE The winner will be announced in our November newsletter. Even if you have already entered during a previous month, you may enter again at: http://www.ostrichesonline.com/general/freecompetition.html This gorgeous egg has been hand carved and decorated by our good friend Tom Yanez from the Creative Side and we encourage every one to enter. ========================================== In future issues Our next newsletter should be available within 21 days or so and will feature information on new decorated eggs and other products on our Internet site. ========================================== Unsubscribing We cannot manually unsubscribe anyone. To unsubscribe, please review the full instructions on the Internet site at http://www.ostrichesonline.com/general/unsubscribe.html ========================================== Don't just do something, sit there We can't be everywhere - although we would like to be, and it would be great to hear some news and views from your part of the world. It doesn't take much, and you don't have to send something every week - just an article or item that is topical and informative, a chance to get your name and company printed (for free) and a view from your part of the world. This newsletter now goes out to 136 countries on every continent and there is no deadline - just send us an email with your contribution that you want to include and we will take care of the rest. ========================================== This material is copyright Ostriches On Line 12 October 1998 No part may be reproduced, copied or otherwise used without the express written permission of Ostriches On Line. All views and opinions in this newsletter are ours unless it was a contributed article. Ostriches On Line are responsible for all material contained herein. You can receive this newsletter by First Class Airmail. To subscribe to the printed version please visit our Internet site at http://www.ostrichesonline.com/general/newsletter.html The ISSN Number of the Ostriches On Line newsletter is 1520-8052 Thank you for choosing and visiting Ostriches On Line Steve Warrington ================ Ostriches On Line - The World's Largest International Ostrich Company 119 N 10th Ave Melrose Park IL USA 60160 E&OE Tel +1 708 345 7989 Fax +1 708 345 8584 Member: Melrose Park Chamber of Commerce Receive THE Ostrich Newsletter - over 14,000 subscribers http://www.ostrichesonline.com steve@ostrich.com